What Should You Do When Your Car Breaks Down?
A vehicle breakdown can happen when you least expect it, whether you’re driving to work, running errands, or traveling late at night. While every situation is different, knowing what to do immediately after your vehicle stops can help keep you safe and make it easier to get back on the road.
We’re available 24 hours a day to provide towing and roadside assistance when drivers need help. Whether your vehicle needs a jump start, tire change, winch-out, or a tow, our goal is to respond quickly and get you the assistance you need.
TL;DR
- Move your vehicle to a safe location if possible.
- Turn on your hazard lights immediately.
- Stay aware of traffic and prioritize your safety.
- Determine whether roadside assistance or towing is needed.
- Have your location and vehicle information ready when you call.
- We're available 24/7 to provide towing and roadside assistance.
What should you do immediately after your vehicle breaks down?
If your vehicle is still drivable, carefully move it to the shoulder or another safe location away from traffic. Once you’re safely stopped, turn on your hazard lights to make your vehicle more visible to other drivers.
If moving your vehicle isn’t possible, remain calm and focus on staying as safe as possible while waiting for assistance.
Should you stay inside your vehicle?
Every roadside situation is different. Your safety should always be your first priority. Stay aware of your surroundings and use your judgment based on traffic conditions, weather, and your location.
If emergency responders provide instructions, always follow their guidance.
How do you know if you need roadside assistance or a tow?
Some roadside problems can be resolved where your vehicle is parked. Dead batteries, flat tires, lockouts, and some recovery situations may only require roadside assistance.
If your vehicle has been involved in an accident, won’t start, or cannot be driven safely after repairs, towing may be the safest option. When you call, we’ll help determine which service best fits your situation.
What information should you have ready?
Providing accurate information allows us to send the appropriate equipment as quickly as possible.
Having a few important details ready can help speed up the dispatch process. Be prepared to provide:
- Your exact location
- The year, make, and model of your vehicle
- A description of the problem
- Your destination if towing is needed
- A phone number where we can reach you
We're Here Whenever You Need Help
Vehicle problems rarely happen at a convenient time. If your car breaks down, contact Brown’s Towing & Repair for dependable 24-hour towing and roadside assistance. We’ll respond as quickly as possible and help you safely move forward.
Yes. In many situations, roadside assistance may resolve the problem without needing a tow. We'll help determine the best solution after learning more about your vehicle's condition.
A vehicle that won't start may simply need a jump start, or it could have a larger mechanical problem. We'll evaluate the situation and provide the service that's most appropriate.
Yes. We provide 24-hour towing and roadside assistance, so help is available whenever you need it.
